Product Return Policy

Our products come with a 100% guarantee to be free from manufacture’s defects. If you need to return an item for any reason, there is a 15% restocking fee. Shipping is the responsibility of the customer.

WARNING: We have done everything that we can to provide you with a product that will last a lifetime, but a few words of caution. Please do not attempt to disassemble focuser and try to repair yourself. Doing so could void your warranty. Please see below.

WARRANTY: We offer a Limited Lifetime Warranty to the original owner. If during this time any part of the focuser fails or wears out prematurely we will replace it free of charge. The warranty on our products is voided if for any reason they are disassembled, tampered with, misused, accidentally damaged, and/or modified or altered in any way, or by the addition of after-market products not approved by Starlight Instruments.

There are many adjustments to the internal parts that are factory set and these should not be tampered with or adjusted by the customer. If warranty work is requested we will require proof of purchase.